Переписка с деревянным дибилом: Tobias : Hi, my name is Tobias. Tobias: Tjenare Anton hur kan jag hjälpa dig? Anton: Hello! I have won 5 samurai free spins at Warlords on mobile device, but the button which activates free spins is inactive/ What can I do? Tobias: I will investigate this for you right away Anton could you please wait in the chat for just a minute Anton: ofc Tobias: Where did you receive the message that you have won these freespins? Anton: I have complete challenge- deposit and play for 30eur and get 15 free spins on Warlords on mobile device Anton: and when I [play 15 free rounds on mobile I have got 5 scatters Anton: I try to begin bonus game but the button start free spins was inactive Anton: I saw message on the screen of mobile device Anton: you have 5 free rounds Anton: but button was colour of grey Tobias: Did you win 5 freespins on a gameround? Anton: now I relogin and there is no freespins Tobias: When did this happen Anton? Anton: I won freespins on the 12 freespin out of 15 Tobias: When did this gameround happen for you on warlords at which time Anton: 10 minutes ago Anton: maybe 7-8 Tobias: I cannot see that you have been playing on warlords during the latest week Anton Anton: it's on mobile Anton: not pc Anton: now I see message Anton: how could I make a screenshot Anton: from mobile device Anton: , Anton: ? Tobias: What mobile device do you have? Anton: Huawei y6 pro Tobias: What happens for you if you hold in the "home" button and the button that locks your screen at once? Anton: I made 4 screenshots which proves the button inactive Anton: how could I send it Tobias: If you send it to yourself on facebook so that you have the screenshot on your computer and then send it here on the chat Anton: please wait for a minute Tobias: No problem at ill wait Communication with the Oracle Service Cloud Chat service has been lost. Please wait while attempts are made to restore the connection. Disconnection in 240 seconds. Connection resumed. File attachment upload has started. The file Screenshot_2017-01-13-00-58-31.png (189.03KB) was received. File attachment upload has started. The file Screenshot_2017-01-13-00-57-53.png (163.35KB) was received. File attachment upload has started. The file Screenshot_2017-01-13-00-58-21.png (235.76KB) was received. Tobias: Thank you could you please wait while I investigate this Anton: ofc np Tobias: I have investigated this now and you seem to not have played on warlords during the previous days. You have only played on immortal romance during the latest day Anton Anton: yes Anton: that was on pc Anton: Warlords was played on mobile Anton: but not on real money Anton: it was a bonus 15 free spins Anton: maybe in this reason yo do not see it Tobias: Yes but I have investigated your mobile activity as well Anton and I cannot see any game rounds played on you mobile as well on warlords Anton: lol Anton: I send you screenshots Anton: that is not prove? Tobias: I can see that you sent screenshots on that game and it seems like you have been playing it in offline mode Anton, I am sorry Anton: lol Anton: I reopen slot for a few times on the real money mode and see message you have 5 free rounds- so how could it be at offline mode??? Tobias: This is nothing that we can change on our customers devices. There are many things that might have occurred here, one of the things is that your internet connection for a small period of time so that you got logged our whilst playing MobilePokerClub, Betsson